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Report a problem or suggest an improvement

User feedback helps work better with real documents and devices.

02

Protect your documents

Do not send confidential PDFs, passwords or personal information. Use a sanitized sample file when necessary.

03

Add useful details

A screenshot, the PDF type and the error message help identify the cause more quickly.

Technical transparency and verification

Documented features are checked with text PDFs, scanned documents, signatures, images and large files. Tests verify both the interface and the contents of the exported copy while keeping the original document separate and unchanged.

Compatibility also depends on the browser, available memory and PDF structure. Embedded fonts, complex forms, certified digital signatures or restrictions created by the original software may require an additional check in the recipient's preferred PDF application.

This documentation describes the current product behavior and was reviewed on 19 July 2026. The Privacy and Security pages explain local processing, limited anonymous statistics and the checks that remain under user control.